SASSA SRD Grant Appeal Approval

Many Social Relief of Distress (SRD) grant beneficiaries who already submitted their Sassa SRD grant appeal application maybe thinking how long it would take Sassa to respond and give them feedback. Don’t worry if you are part of the worried SRD grant applicants, here how the whole process is carried out.

The South African Social Security Agency (Sassa) is working on paying off the Social Relief of Distress (SRD) grant to qualifying applicants for the current month. But, the agency has also introduced a new appeals process through which applicants can ensure that they have access to the grant.

The new R350 grant appeals are administered by the Independent Tribunal for Social Assistance (ITSAA) and are intended exclusively for SRD grant beneficiaries.

In terms of how long you have to wait before you receive feedback regarding the outcome of your appeal application, Sassa has stated that the Independent Tribunal will inform you of the outcome of your appeal electronically, within a period of 60 – 90 days from lodging of the appeal.

R350 grant applicants can submit their application appeals by following the steps listed below:

How To Submit R350 Grant Appeal Under New Rules:

  1. Visit
  2. Click on the green bar that says ‘click here to lodge an appeal or check appeal status’
  3. Enter your ID number
  4. Enter your cell phone number
  5. Click ‘send pin’ and wait for the SMS which will contain the verification pin
  6. Enter the pin and click ‘submit’
  7. Select the month you are submitting an appeal for
  8. Select the drop down arrow and choose the reason for your appeal 
  9. Click ‘submit’

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