Department Of Home Affairs Online

The Department of Home Affairs is waging a war against long queues. As such we are introducing the Branch Appointment Booking System or BABS.

Citizens are encouraged to make use of the online booking system because in the near future, selected Home Affairs offices will process smart ID and passport applications only for clients who have booked an appointment through the Branch Appointment System.

READ ALSO: Department of Home Affairs | Home Affairs Offices Near Me

Pre-booked clients will be serviced at dedicated counters. To book an appointment, visit and click on BABS. It’s quick and easy.

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The appointment booking system is one of the many strategies that we have introduced to fight the long queues.

Available at the following offices: 

 Province Office/Branch
 GautengPTA Regional Office (Byron) Akasia Alexandra Soweto Centurion Roodepoort Randburg Alberton Edenvale
 Western CapeCape Town – Barrack Street, Bellville Paarl Wynberg Khayelitsha George
 KZNNdwedwe Tongaat
 Eastern CapeLusikisiki Mthatha Gqeberha
 North WestBrits Rustenburg Klerksdorp
 LimpopoGroblersdal Jane Furse
 MpumalangaEmalahleni (Witbank) Mbombela (Nelspruit) Ermelo


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