If you have submitted your sassa social relief grant appeal and it has been declined, you may appeal the decision. This process will be started by submitting a written notice of appeal to SASSA within 30 days of receiving the notification that your application has been declined.

You will then have to visit the SASSA office to explain why you believe SASSA’s decision was incorrect. Alternatively, you can hire a professional who specializes in this area to represent you during this process.

Step 1: Click on the message “click here to lodge an appeal or check appeal
status” to access the appeals portal.
Step 2: Type in your ID and the cellphone number used to make an application
for the grant.
Step 3: Press “send pin” and wait for the sms with vthe erification pin. Then enter the pin and press “submit. This is to make sure that you are the right person making the appeal. Without the verification pin ,you will not be able to proceed with the process. You also need to have the cellphone
you used to make athe pplication with you, otherwise ,you will not be able
to make the application. If for any reason you have changed or lost your cellphone, you must log into the
“” website to update your details. (TO BE DONE FROM July 1**)

Step 5: Select the month you are appealing to. for. If you have applied for one month only it with show the month already. The system will also show you the reason why your application was declined
Step: Please select the “drop-down” arrow to choose the reason for your
appeal application. Please select one of the reasons on the list.
Step 7: Then press “submit” and you are done.

The Social Relief of Distress Grant (SRD Grant) is administered in terms of section 32 of the Social Assistance Act, 2004 (Act No. 13 of 2004) and is implemented with the concurrence of the Minister of Finance.

The Social Relief of Distress Grant (SRD Grant) is meant for South African Citizens, Refugees, Asylum Seekers and Special Permit Holders who are between the ages of 18 and 60 years, who have insufficient means, who do not receive social grants on behalf of herself/ himself or who are not contributing to or eligible for UIF payment and have no financial support from any other source.

How do I appeal Sassa SRD grant online?

Do the following if your sassa grant r350 was rejected:

  • Double check that the information you provided to SASSA, which is reflected on the SRD DSD Appeal Electronic Platform is complete and correct.
  • Where necessary, update your contact information by clicking on this link. This is very important in the event that your appeal is successful. If your appeal is successful the Independent Tribunal will direct SASSA to initiate the payment of the Covid-19 SRD directly to you and accordingly need to have your correct contact information.
  • After updating your information on the link provided, if applicable, click “Save” and thereafter you will be automatically redirected back to the SRD DSD Appeal website to continue to lodge your appeal.
  • Appellants or their proxy will have to confirm that they have read and accepted the clauses in the Declaration and Consent Documents.
  • Click “Submit” and look out for the confirmation message on the page that your application was submitted successfully.
  • Please note, an appeal application needs to be lodged in relation to each month where a person is rejected by SASSA, if in disagreement with the decision.

How To Submit Sassa R350 Grant Appeal Under New Rules

  1. Visit
  2. Click on the green bar that says ‘click here to lodge an appeal or check appeal status
  3. Enter your ID number
  4. Enter your cellphone number
  5. Click ‘send pin’ and wait for the SMS which will contain the verification pin
  6. Enter the pin and click ‘submit’
  7. Select the month you are submitting an appeal for
  8. Select the drop down arrow and choose the reason for your appeal 
  9. Click ‘submit’

How to appeal for SRD grant June 2022?

You can lodge a Sassa grant appeal at the Sassa website. A panel of Independent Tribunal members – nominated by the Minister – will review your appeal and inform you of their decision within 60 – 90 days.

How do I lodge an appeal with Sassa SRD?

You can also appeal your application through the SRD website:

1. Go to

2. Enter your ID number and the phone number you used to submit your application.

3. Click the button that says “send pin” and follow the instructions.

You can check your appeal status using the same link as above.

Read more about the reconsideration process here: (this link will download a PDF)

You can also contact SASSA on their hotline 0800 601 011 or you can email them at

How many days does SRD appeal take?

Sassa appeal can take from 60-90 days.

Why is my Sassa r350 approved but no payment?

Applicants should ensure their bank accounts are verified, paying attention to accounts details – account holder name, account number and validation code.

What do I do if my Sassa r350 is declined?

Should your application be declined, you have the right to appeal the decision by lodging an appeal with the Department of Social Development. This time you will be able to resolve any problems that may have arisen while applying.

How long does reconsideration of SRD grant take?

Please note that Sassa requires 60-90 days from the date of lodgement to process your appeal and it is usually within this time frame that the outcome of your appeal application is communicated to you.

What’s happening with SRD for April 2022?

The COVID-19 SRD grant of R350 will be extended for a year from April 2022 to March 2023, “to ensure that no person in this country has to endure the pain and indignity of hunger”.

Why does SRD reconsideration taking so long?

The Sassa grant appeal has been delayed due to the agency’s efforts to identify whether or not the recipient’s family and household member are receiving additional financial support. This means test is an essential part of the verification process, and it will allow this family’s case to be placed in a queue for reconsideration.

Click  Here For All The Latest R350 Grant News


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