If you have submitted your sassa social relief grant appeal and it has been declined, you may appeal the decision. This process will be started by submitting a written notice of appeal to SASSA within 30 days of receiving the notification that your application has been declined.
You will then have to visit the SASSA office to explain why you believe SASSA’s decision was incorrect. Alternatively, you can hire a professional who specializes in this area to represent you during this process.
Step 1: Click on the message “click here to lodge an appeal or check appeal
status” to access the appeals portal.
Step 2: Type in your ID and the cellphone number used to make an application
for the grant.
Step 3: Press “send pin” and wait for the sms with vthe erification pin. Then enter the pin and press “submit. This is to make sure that you are the right person making the appeal. Without the verification pin ,you will not be able to proceed with the process. You also need to have the cellphone
you used to make athe pplication with you, otherwise ,you will not be able
to make the application. If for any reason you have changed or lost your cellphone, you must log into the
“srd.sassa.gov.za” website to update your details. (TO BE DONE FROM July 1**)
Step 5: Select the month you are appealing to. for. If you have applied for one month only it with show the month already. The system will also show you the reason why your application was declined
Step: Please select the “drop-down” arrow to choose the reason for your
appeal application. Please select one of the reasons on the list.
Step 7: Then press “submit” and you are done.
The Social Relief of Distress Grant (SRD Grant) is administered in terms of section 32 of the Social Assistance Act, 2004 (Act No. 13 of 2004) and is implemented with the concurrence of the Minister of Finance.
The Social Relief of Distress Grant (SRD Grant) is meant for South African Citizens, Refugees, Asylum Seekers and Special Permit Holders who are between the ages of 18 and 60 years, who have insufficient means, who do not receive social grants on behalf of herself/ himself or who are not contributing to or eligible for UIF payment and have no financial support from any other source.