Latest news on Sassa today – Beneficiaries of the Special Covid-19 R350 Social Relief of Distress (SRD) have received an SMS alert from the South African Social Security Agency (Sassa).
The SMS indicates that the cellphone number has changed, but has not made the change. The client is instructed to follow the link in the SMS and provide their new number.
SASSA will notify you of an unauthorized change in telephone number thanks to this. The supplied link is a special one. It will fail if a client fills in an ID number that does not match the URL.
Sassa beneficiaries can contact the agency via Twitter image credit: @OfficialSASSA
Image via Twitter’s @OfficialSASSA
You can also call a phone number to report the incident.
SASSA further advises clients to phone 0800 60 10 11 if they are unable to click the link.
The Covid-19SRD client is advised to contact the service provider concerned to report an unlawful change of cell phone number or contact 0800 60 10 11 [1/2] #SASSACARES Sassa instructs all beneficiaries to check their SMS and let Sassa know if the mobile number change was genuine.
Meanwhile, SASSA has asked recipients of the R350 social relief of distress (SRD) award to refrain from often changing their bank information.
Some applicants have been having issues with the payment of grants. SASSA says it will communicate via social media to inform applicants when they’ve been paid.
Finally, SASSA cited the frequent changes in the bank information of beneficiaries as a reason for the delay in payments. The organization noted that whenever bank information is altered, there will be a delay while the beneficiary is confirmed.