Sassa SRD Grant – Application Process

The Special Relief of Distress (SRD) grant is a form of disaster relief paid to people in need. It provides monthly payments that can be used to cover essential household expenses.

The SRD grant is managed by the South African Social Security Agency (Sassa). The grant was established after a series of natural disasters struck the country in 2018. It was created to help those affected by these disasters cope with the financial impact of their losses.

The Special Relief of Distress (SRD) grant is now managed under the Social Assistance Act and not the State of Disaster Act as we are no longer under the National State of Disaster. So how will SRD grant applications work now?

The SRD grant is due to come to an end in March 2023. Every month, Sassa R350 grant applications are open for those wanting to apply.

How to apply for the SRD grant online

  1. Go to srd.sassa.gov.za
  2. Scroll to the ‘How do I apply for this SRD Grant’ section
  3. Click on the yellow bar which says ‘click here to apply online’
  4. Enter your mobile number
  5. Click “send sms” 
  6. Then enter the one time pin that Sassa has sent to the number 
  7. Continue the application process by filling in the steps required by Sassa

How to apply for the Sassa SRD grant on WhatsApp

  1. Add 082 046 8553 as a contact on your phone
  2. Go on WhatsApp and send a message saying ‘hi’ to this number
  3. You will then receive a response and you should then respond saying ‘help’
  4. You will be given various options, reply saying ‘4’
  5. This will lead you to the Unathi Sassa platform message which you should reply ‘SRD’ to
  6. You then have to confirm whether you’re applying for yourself or someone else
  7. Now the actual application begins and you’ll have to submit your name, surname and ID number in the message. 
  8. You will then receive a message on Whatsapp stating the next steps. 

APPLICATION VIA SASSA CHATBOT

  1. Open Internet browser
  2. Search for: www.sassa.gov.za
  3. On the website; applicant will click on SRD R350 Grant assistance chatbox
  4. Applicant provide ID number and Mobile number
  5. Through the chat, the applicant will choose I want to apply for SRD R350 grant
  6. The chatbot will provide a link to the SRD Website
  7. The Applicant will follow the SRD Website Steps
  8. Continue to Step 2: AGREE TO TERMS AND CONDITIONS

AGREE TO SASSA SRD TERMS AND CONDITIONS

  1. Read Declaration and Consent Document
  2. Agree to the content of the Declaration and Consent Document
  3. Read and understand the You and Your Special COVID-19 SRD Grant document
  4. Agree to understanding the contents of the You and Your Special COVID-19 SRD Grant document

PROVIDE PERSONAL DETAILS FOR SASSA APPLICATION

  1. Provide ID Number, Name, Surname as it is printed on the ID Document/ Card
  2. Provide other personal Details e.g. address, gender, etc.

SUBMIT BANKING DETAILS/ CHOOSE PAYMENT OPTION

NEW SASSA APPLICANT

Clients with Personal Bank Account

  1. Choose Bank Name
  2. Provide Account number
  3. Provide Branch Name
  4. Provide Account Type
  5. Agree to Terms and Conditions
  6. Submit Banking Details
  7. Clients without Personal Bank accounts
  8. Choose Payment option- Cash Send
  9. Agree to Terms and Conditions
  10. Submit Banking Details

EXISTING SASSA APPLICANTS

  1. Confirm Existing Personal Banking Details
  2. Agree to Terms and Conditions
  3. Click Submit

Sassa Clients with Cash send Option who wish to add bank details

  1. Choose Bank Name
  2. Provide Account number
  3. Provide Branch Name
  4. Provide Account Type
  5. Agree to Terms and Conditions
  6. Submit Banking Details

HOW TO RECEIVE A SMS ON YOUR MOBILE NUMBER

Message Sample:
Application ID: 123456, 88…081.
SASSA confirms successful update of banking details for BANK NAME. Your SRD R350 Grant application is now active.

NB: It is important to provide SASSA with a mobile number where we will be able to reach you to send SMS, if you are declined or with regard to your banking details.

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