Those that forget their Sassa Card Pin, or those that are suspecting someone else knows the pin number can get their money out with a simple outgoing payment request. If you have lost the Sassa card and the pin number is not available, you can’t use the card where a pin is required. You can’t get a new pin by just phoning the Sassa office. A Time Pin (OTP) is needed to complete your Sassa R350 grant application.

The Sassa card pin is just as important as a normal bank card pin. It needs to stay private and you need to always remember it.

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How to reset your Sassa pin online

The Sassa card Pin is a critical aspect of your card and it needs to be kept secret. You should only reveal your Sassa card pin to men or women you trust. In addition, there are some things that you need to remember when resetting your Sassa card pin.

• You will need to visit the Sassa office for resetting your Personal identification number. Meaning that they are actually resetting your profile to get a new pin number.
• Don’t store your pin anywhere. So that someone can get hold of your card and pin at the same time. This will cause you to lose the money on your Sassa card.
• It is your responsibility to keep your card and pin safely. And, you can’t hold the Sassa office responsible for money that was stolen out of your account because your card and number were stolen.
• There is no reason to report the number change to Sassa. Except if the card was stolen. Then they need to block the card from being used.

To retrieve your OTP on WhatsApp to access your form, follow the steps below;

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1. Add 082 046 8553 on WhatsApp
2. Send a message saying ‘hi’ to this number
3. Once you receive a response, reply with ‘help’
4. Then reply with ‘4’
5. You will then be given a bunch of options and to this, you reply with ‘SASSA OTP’
6. You will then be asked to enter the reference number that you were given
7. Enter the number
8. Follow the prompts and you will then retrieve your OTP

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