If you’ve got questions about registering, logging in, linking your cellphone to your profile, applying for access to a website or if our website is down, this is the place. Old mutual want to make your insurance experience as seamless as possible. That’s why we have implemented a number of digital solutions for you to request a service or access information. Old mutual secure services includes Whatsapp, USSD, Mobile Apps and Secure Services website. Old mutual has made it easy for you to view your portfolio, policies, download tax certificates and make certain changes to your online profile by offering our digital services.

Old Mutual Self-Service Support Centre

Within South Africa: 0860 60 65 00

Outside South Africa: +27 21 503 1710

Monday–Friday, 08:00–18:00

Saturday, 08:00–13:00


How To Access Old Mutual Secure Services Login

  1. Visit www.oldmutual.co.za
  2. Click ‘Login’ at the top right corner of the website
  3. If you already registered with Old Mutual Secure Services, login and continue to engage with your Old Mutual products and services
  4. If you don’t have a profile, scroll down and click ‘Register for a service’
  5. Fill in your details
  6. Then select “login details”
  7. You will receive a One-Time-Pin(OTP) SMS to complete your registration


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