Approved SRD Applications Declined

Many people have been approved for the R350 Social Relief of Distress (SRD) grant from the South African Social Security Agency (Sassa) but some have noticed they went from having no payment date to being declined.

It is good to know that the Sassa R350 Social Relief of Distress (SRD) grant application tracking system shows you when your case goes from nopaydate status to declined. If you’re receiving invalid benefits and have applied for the Social Relief of Distress (SRD) grant, then this change can save you a lot of anxiety as it means that you have been approved to receive your funds.

Sassa said that this may be due to further verification being done on the applicant’s bank account. For example, if you have an income of more than R350.

Your application will be declined as those who receive an income of more than R350 do not qualify for the R350 SRD grant.

In order to apply for the SRD grant, you must not receive any income from other sources and must not receive any UIF, NSFAS or other grants either. If you think that a mistake has been made, then you can file an R350 appeal.

R350 grant applicants who have been denied their applications grants can apply for an appeal by following the steps listed below.

  1. Visit
  2. Click on the green bar that says ‘click here to lodge an appeal or check appeal status’
  3. Enter your ID number
  4. Enter your cell phone number
  5. Click ‘send pin’ and wait for the SMS which will contain the verification pin
  6. Enter the pin and click ‘submit’
  7. Select the month you are submitting an appeal for
  8. Select the drop-down arrow and choose the reason for your appeal 
  9. Click ‘submit’

You can submit an appeal to the South African Social Security Agency (SASSA) if you feel your application has not been handled in a fair and just manner. Appealing means that they have to reconsider your case and come up with a new decision.

The Sassa R350 Grant is designed to provide dignity and a social safety net for millions of South Africans who rely on it. This grant is what keeps some of our poorest citizens out of a life-threatening cycle of poverty. Sassa is also responsible for disability grant recipients and child support grant beneficiaries.

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