Sassa status check failed

If your SASSA Status Check says “failed” and you haven’t heard from SASSA after submitting your application, is there a good chance that you’ve provided the wrong details. This blogpost will answer the question “what if my SASSA status check failed?”

What Does “Failed” Mean On SASSA Status Check?

The “Failed” status appears on SASSA’s electronic applications if the information provided is not on the system or registered on the system. If this happens to you, then it means that your application has failed to be processed and delivered to you. Typically with an update, you should provide another application directly to SASSA using their SMS alert response service. This is not an uncommon way for SASSA to confirm your correct details or for you to provide additional information about your information that may have been changed since submitting your initial application.

Causes of “SASSA Status Check Failed” Error

There are several reasons why the “SASSA Status Check Failed” error message may appear on the SASSA Status Check platform. Some of the common causes include:

  • Technical issues with the SASSA Status Check website
  • Incorrect login details
  • Incorrect bank account information
  • Incomplete application information
  • Suspended or cancelled grants
  • Data verification errors


How to Resolve “SASSA Status Check Failed” Error

If you encounter the “SASSA Status Check Failed” error message, there are several steps you can take to resolve the issue. These include:

  1. Check if the SASSA Status Check website is experiencing any technical issues. If the website is down, you will need to wait until it is back up and running before you can access your information.
  2. Ensure that you have entered the correct login details. This includes your SASSA reference number, ID number and password. If you have forgotten your password, you can reset it by following the steps provided on the SASSA Status Check website.
  3. Verify that the bank account information linked to your SASSA account is correct. SASSA uses this information to process payments and make sure that your grant is deposited into the correct account. If you need to update your bank account information, you can do so by contacting SASSA.
  4. Make sure that your application information is complete and up-to-date. If there is missing information or incorrect information on your application, SASSA may not be able to process your grant.
  5. Check if your grant has been suspended or cancelled. SASSA may suspend or cancel grants for various reasons, including non-compliance with the terms and conditions of the grant. If your grant has been suspended or cancelled, you will need to contact SASSA to resolve the issue.
  6. Verify that all data entered on the SASSA Status Check platform is accurate. If there are any discrepancies or errors in the data, SASSA may not be able to process your grant.

How To Apply For SASSA R350 Grant

  • Step 1: Go to SASSA website at
  • Step 2: Scroll down until “How do I apply for this SRD Grant”
  • Step 3: Click on “Click here to apply online”
  • Step 4: You will then be redirected to https // /sc19/application link
  • Step 5: Enter your mobile phone number and click “Send SMS”
  • Step 6: Follow the prompts to complete your SASSA R350 Application process

Alternatively, you can apply for R350 grant via WhatsApp. Save the SRD SASSA Grant WhatsApp number 082 046 8553 on your phone. Send a WhatsApp message to this number. Include important information such as your name, surname and ID number. You will then receive a message explaining the next steps for the R350 grant application process.

You can also dial *134*7737# to apply for the SASSA R350 grant or send an email to, which automatically sends back a form to fill in.



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