In today’s Sassa News – The South African Social Security Agency (Sassa) has announced it will be migrating its online services to a new platform. According to Sassa, it will improve the delivery of services to South Africans who apply for grants using the online system.
Sassa will be migrating to the new system, which will impact the ability of individuals to apply for and submit support for grants online. No services will be available during this period.
What Sassa’s New Grant System Means For Your Application
Sassa has stated that individuals whose grant applications were returned due to incomplete documentation will still be allowed to resubmit the required documents. But, the agency warns that the resubmission of these documents must be done by 14 October 2022.
Sassa has issued a statement on the new Systemic Vulnerability Data Bill (SVDB), saying applicants who are unable to submit all supporting documents before 14 October 2022, will have until 1 November 2022 to do so.
“All applications that are not finalised i.e. saved applications or applications failed DHA [Department of Home Affairs] or Bank validation will have to be resubmitted on the new online platform as soon as it goes live,” said.
Following the conclusion of the existing discovery phase, SASSa’s online platform is now live to all clients. All agencies must re-register on this new system, including both existing and new grant applicants.
Meanwhile, Sassa has urged applicants to apply for grants at Sassa offices during the online system migration.
For those who want to apply as soon as possible, kindly visit your nearest Sassa local office for assistance.
The agency has thanked members of the public for their understanding and patience during the system migration.