Sassa has provided an update to the South African Social Security Agency (Sassa) released a statement which provided Covid-19 SRD grant applicants with an update on their SRD grant appeals. Applicants can track their SRD grant appeal on the SRD website. If you are successful, you will receive a notification of when your grant will be available for collection. The statement reads as follows:

According to Sassa “the assessment of all reconsideration applications (from last year and the current year) has been completed and those approved paid.”

“Those approved but not yet paid are those whose records are outstanding bank accounts or bank accounts provided failed bank account verification or bank accounts pending verification from National Treasury.”

We encourage beneficiaries to provide us with bank account details or update their bank details. To do this, you can log in to the Sassa Social Relief of Distress (SRD) website and update your payment information. Beneficiaries should be aware that new bank details will only be used for future payments after it has been verified.

How To Change your Banking Details for SRD Grant:

  1. Click here to visit the SRD website.
  2. Scroll to “How do I change my banking details”.
  3. Enter your ID Number.
  4. An SMS containing a secure link, unique to you, will be sent to the mobile phone number with which you registered during the application.
  5. Click on the link in the SMS.
  6. Follow the instructions carefully.

Sassa advises applicants that their grants will not be paid into another person’s bank account. Sassa advises applicants to adhere to this rule because it needs to ensure that the grant is paid to the correct person and avoid fraudulent activities

Beneficiaries are advised to not update their bank details on the SRD website, as it will require multiple verification processes for those details. Frequent updates of bank details also delay grant payments to the beneficiary.

A Sassa card is not a bank card, meaning it cannot be used to withdraw cash or pay for goods and services. Sassa strongly advises grant recipients or applicants they open a bank account with their preferred bank of choice as it will enable them to take charge of their grant payment instead of someone else doing it on their behalf. Choosing a bank they trust and know also makes retrieving their grant payments so much easier.

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