Sassa news today – Social grant recipients had been not able to acquire their grant payment for November because of a current glitch. The South African Social Security Agency (Sassa) responsible for distributing the grant payments has given beneficiaries the latest news on the issue.

Beneficiaries of Social Security Agency (Sassa) social grants in South Africa have heard that their agents have corrected an error that was affecting their payment system, particularly in relation to the use of the Postbank-issued Sassa card.

An error that occurred last week negatively impacted recipients withdrawing grant payments using Sassa cards. The agency has since reached out to affected beneficiaries online, asking them to contact Postbank for assistance.

The agency has also advised this cohort of grant recipients to also have their identity document (I.D) and a valid phone number in hand when they contact the Post Bank.

SASSA clients who have not received a grant are encouraged to call Postbank’s toll-free number (0800 535 455) for assistance. Please have your ID number ready when you call.

Abraham Mahlangu, Sassa’s acting CEO at the time of issuance, said the agency will continue to diversify its grant disbursement channels and reduce its reliance on specific access points, while providing eligible individuals with the right funding at the right time. Continue to provide social grants, in the right place.

In addition, Sassa grantees can withdraw grant funds from merchants and ATMs.