Sassa Gold Cards

Sassa Gold Cards are a way for beneficiaries to get more out of their r350 grants. They offer a range of benefits, including:

  • A monthly cashback of R100 for every child in your care (up to a maximum of 10 children)
  • Free school uniforms and stationery for primary school children, as well as meals at some schools
  • An additional R250 per month if you’re unemployed or disabled, or if your child has special needs
    To be eligible for Sassa Gold Cards, you must be a beneficiary with an active grant account and have received least one payment from the Department of Social Development since July 1 2018.

How To Renew Expired Gold Cards

To renew your Sassa Gold Card, your will need:

  • A valid proof of residence (POP) document, such as a utility bill or bank statement. This must be less than three months old.
    You can also bring along one of the following documents to show that you live at the address on your POP:
  • Copy of title deed or lease agreement for property in which beneficiary resides;
  • Letter from landlord confirming beneficiary’s residency;
  • If none of these options work for you, then go ahead and apply for a new card!

Benefits of Renewing Gold Cards

  • Access to funds
  • Discounts and other perks
  • Increased security

Important Dates To Remember

If you have a gold card, you renew it before the deadline. If you fail to renew your card by the deadline, your benefits will be stopped, and any funds in your account will be forfeited. You will also be charged a late renewal penalty of R200 per month for each month that has passed since the expiry date of your old card.

Once your new Sassa Gold Card has been issued by Sassa and activated, please ensure that all beneficiaries are aware of this change so that they can use their new cards when making withdrawals from ATMs or paying bills at retail outlets which accept payments through Sassa Gold Cards.

Where To Get Help

For assistance with your Sassa Gold Card, you can contact the customer service team at 011-467-5100 or 0800-100-100. You can also visit the Sassa website for more information about renewing your card and other services offered by Sassa.

Frequently Asked Questions

What happens if I lose my card?:

If you lose your Gold Card, you should report it immediately to Sassa. You can do this by calling the Call Centre on 0800 1010 or by visiting an agent in person. If you have not reported the loss of your card within 24 hours of losing it, Sassa will cancel all future payments until a replacement card has been issued.

How long does it take to renew a card?

The process takes approximately two weeks from start to finish but may take longer depending on how many people are applying for new cards at any given time and whether they are eligible for assistance with renewal costs (see below).

Tips For Successful Renewal

Sassa beneficiaries are urged to renew their expired gold cards as soon as possible.

  • Gather all necessary documents in advance
  • Make sure you meet all deadlines
  • Contact customer service if you have questions

Avoiding Scams

  • Be wary of unsolicited emails.
  • If you receive an email that is not addressed to you, do not open it. This could be a scammer trying to trick you into giving them access to your account or computer by pretending to be the South African Social Security Agency (Sassa).
  • Never share personal information online. Do not post pictures of yourself or any other personal details on social media platforms such as Facebook and Twitter.

Sassa beneficiaries are urged to renew their expired gold cards.
Beneficiaries can access the Sassa website or contact customer service for more information on how to renew their cards.


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