If you applied for the R350 grant for May 2023 and were rejected, you were given an opportunity to appeal the decision made by the South African Social Security Agency. If you submitted an appeal, you can track its status in a few steps.

The South African Social Security Agency (Sassa) is responsible for providing social relief to some of the country’s most vulnerable citizens. This includes disability grants, child support grants, old age grants, among others. One of the most recent of these grants is the Social Relief of Distress Grant, also known as the “R350” or “SRD grant”.

The R350 grant was introduced during the Covid-19 pandemic, to provide financial relief to those who were unemployed and had no other source of income. Due to the number of people relying on this grant, Sassa has extended it numerous times. 

At this stage, the R350 grant extension is applicable until March 2024.

If you applied for the R350 grant for May 2023, but were rejected, you may have lodged an appeal to the agency. Here is how you can track the status of your appeal.

How To Track Your SASSA Appeal

  1. Visit the SRD grant appeals website.
  2. Click on the green bar that reads ‘click here to lodge an appeal or check appeal status’.
  3. Fill in all the required fields.
  4. Select ‘send pin’.
  5. You will receive an SMS containing a verification PIN from Sassa.
  6. Enter the PIN you received and click ‘submit’.
  7. Choose the month you are submitting an appeal for.
  8. Select the reason for your appeal.
  9. Click ‘submit’.

Alternatively, you can contact Sassa via their Call Centre at 0800 601 011.

You will receive an SMS regarding the outcome of your appeal. For this reason, it is important that your contact details are correct.

R350 grant beneficiaries receive R350 each month that their application is approved.


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